Our relationship with our customers is based on trust and responsibility.
We will never put spyware or adware in our programs, and we guarantee
that our software (downloaded from this web site) is virus-free.
Goods and Services
If our software is published as freeware you can download it free and
use it as long as you wish. Sources of the program are also available for
free download. All our freeware programs is under
GNU General Public License.
If our software is published as shareware, it means that you can download
a product and try it for free. When you use a product on a trial basis, you see
enough of the product to evaluate whether or not you want to buy it. If you are
satisfied with a product, then you may purchase it. When you purchase one of
our products, we sell you a registration code that allows unlimited use of
Your purchase via our online store will normally be handled within 12 hours
(usually much less), and a registration e-mail will be sent containing a registration
code. We do not ship CD-ROMs or other media with our software, buying our
software you receiving registration code that you can use to unlock the program
for unlimited use.
All our software that published as shareware is "try before you buy". That is means
if you tried our software and it runs OK and you like it -- you buy it. "Try" period is
long enough to ensure that you like it and it runs without problems on your hardware.
If you require refund for any reason please contact us using any method listed
on our Support page.
ff Softworks respects your privacy, and will never sell or share your information with
others until you ask us to do so (for example, you may want to see your name in Donors
List after donation for our freeware project -- anyway this is up to you and we do not
public any private information by default). When you purchase our product, you will
receive e-mails only from ff Softworks, and from our order processor --
(in response to your order).
If you have any questions, concerns or comments, contact us using any method listed on
our Support page.
For all queries regarding our products and how to install them, please consult our
Support page before contacting us, since our most
common questions are answered there in FAQ
If your query is regarding a registration which you have not received yet, please
wait for at least 12 hours before contacting us, since it is possible to delay up to 12 hours.